▸ SUPPORT · FIRMWARE
Firmware Updates
Pick your equipment for the latest firmware and a step-by-step update guide. Updates are done at the user’s risk — identify your exact model before you start, and we will happily talk you through it.
Not sure which model you have?
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POLE-TO-POLE COVERAGE
Iridium 9575 Extreme
Latest firmware and update guide — newer and older Extreme models.
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Iridium 9555
Latest firmware and update guide — 9555 and 9555A models.
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Iridium GO!
Latest firmware and update guide for the GO! Wi-Fi hotspot.
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Time reset (re-epoch)
Wrong date or time on an Iridium handset? Three-step reset code.
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Independent
We sell every network and recommend the one that fits your trip — not the one that pays us most.
UK aftercare
Top-ups, plan changes and faults handled by the same team that sold you the equipment.