If you have a pre-printed prepaid return label (normally attached to a UPS bag) to return a package to us you can either:

We strongly recommend obtaining a receipt from UPS or the Drop Off location for your records.

Arrange a UPS collection using the telephone from your home or office by calling UPS on 0345 787 7877.
Select the option to arrange a collection and then if asked the option for a ‘pre-paid return label’.
Battery Warning Label