Purchase of a bundle is mandatory for all rentals
- When included minutes have been used service will continue, charges will be: £2.15 per minute for voice (to landlines or mobiles) or data calls (unless Unlimited Data Call Upgrade has been selected, in which case data calls will be free of charge)
- Text messages £0.60 per message (if available) (unless Unlimited Data Call Upgrade has been selected, in which case data calls will be free of charge).
Additional Usage Costs For Either Airtime Option
- Voice calls to other satphones on different satellite network (not included in inclusive minutes) – £ 11.00 per minute.
- Late return daily charge – £20 per day
Additional Charges and Information
- A deposit of £900 is required, this will be refunded less any additional charges upon safe receipt of the terminal.
- The minimum hire charge is 7 days.
- Soiled undamaged items are subjected to a £50 cleaning charge.
Replacement Charges (applicable if an item is not returned or item is damaged upon return):
- GO Unit – $1600 / £900
- Waterproof Case – $180 / £100
- GO Cover – $90 / £50
- Battery – $180 / £100
- Mains Charger – $180 / £100
- In-car Charger – $90 / £50
- Soiled undamaged items are subjected to a $90 / £50 cleaning charge.
1. Rentals cancelled less than 7 business days prior to the rental start date are eligible for a 50% refund of the total rental cost.
2. Rentals cancelled after mid-day 2 business days prior to the rental start date or after the equipment has been dispatched are not eligible for a refund.
3. Unused pre purchased minutes*/MBytes** are non refundable.
Please note: The security deposit is refunded in full.
* Applicable for voice terminal
** Applicable for data terminals