Inmarsat IsatPhone 2 Satellite Phone Handset

We offer a firmware upgrade service which can be ordered here

 

This page is for users that would like to update the firmware on IsatPhone 2.1

 

DO NOT PROCEED

 

UNTIL IDENTIFYING THE MODEL YOU HAVE

 

HOW TO IDENTIFY YOUR ISATPHONE 2.1 HANDSET

IsatPhone 2 Model 2.1

Under the battery: 

IsatPhone 2

Under the battery: 

Firmware version 01.00.05 supersedes the firmware version 01.00.03 that was release in June 2018.

This is a recommended firmware upgrade, meaning that the features introduced by the firmware are important but not critical for the GSPS service including the network and the IsatPhone 2 (Model 2.1) handset.

To check you have the latest version on your IsatPhone 2.1, go to Menu > Settings > About > Firmware version. 

Pre-requisites for installation

In order to upgrade the handset’s firmware you must have a PC running Windows 10, Windows 8, Windows 7, Windows Vista or XP.

Recommendations for installation

Please follow the steps below in sequence.

STEP ONE
USB Drivers

Please note, you will need to install the USB drivers first before connecting the handset to your PC.

If you do not do this, Windows will try to use another driver that is not compatible and therefore, it will not work.

DO NOT PROCEED WITH THE FIRMWARE UPGRADE

UNTIL CORRECTLY IDENTIFYING THE MODEL YOU HAVE

THIS FIRMWARE UPGRADE IS FOR ISATPHONE 2.1

Driver installation is a 3 step process

  • Download drivers
  • Unzip drivers
  • Install drivers

USB Drivers are compatible with Windows XP, Windows Vista, Windows 7, 8 and 10.

(For Windows 7, USB 3.0 is not supported.)

All three steps are detailed in the instruction guide.

» Download IsatPhone 2.1 USB drivers

STEP TWO

Please follow the instructions available for PDF download below.

Download the below PDF, it contains instructions on how to upgrade the firmware version on the IsatPhone 2

»Firmware upgrade guide

STEP THREE

Firmware Upgrade Tool

From time to time, it may be necessary to upgrade your phone in order to improve its functionality and operation.

You will be notified by Inmarsat and/or your Service Provider when a firmware upgrade is required.

» Download IsatPhone 2.1 Firmware Upgrade Tool

STEP FOUR

Download from the link below and follow instructions

» Download IsatPhone 2.1 firmware V1.00.05

» IsatPhone 2.1 Firmware V1.00.05 release note