Satphone: Global Voice & Data Services

balance

Woman with satphone

How to check your Satellite Phone Prepaid Credit Balance
If you would like to request a manual check of your balance please click “Check your balance”
Iridium
  • Find a suitable location. This is a location with clear view of the sky to the horizon in all directions where you have a continuous signal of at least 3 bars.
  • Dial 2888 and press the green call button. You will then hear an automated message alerting to your current balance and how much longer your credit will be valid for.
    		•  Thuraya
  • First aquire a new GPS, you do not need to do anything other than leave the handset in an area with a clear view of the sky in all directions down to the horizon for at least 20 minutes, please see this page for more details.
  • Find a location with a clear view to the Thuraya satellite, from the UK this is to the South East at an elevation of ~ 10° off the horizon.
  • Dial *151# and press the green call key. You will receive a message displayed on the screen with your current balance (please note that Thuraya quote the unit balance as $) and valdity period
    • IsatPhone Pro
  • First aquire a new GPS, you do not need to do anything other than leave the handset in an area with a clear view of the sky in all directions down to the horizon for at least 20 minutes, please see this page for more details.
  • Find a location with a clear view to the Inmarsat Satellite, from the UK this is South East at an elevation of ~ 15° to 20° off the horizon.
  • Wait for the handset to register onto the satellite. Once registered with an appropriate signal dial *106# and press the green call key. Wait a moment and your current balance and validity date will be displayed on the screen

  • Alternatively you can call +870772000591 from a landline to check your balance (please note that calls to satellite phone numbers can be more expensive than usual and it worth checking with your phone provider what they will charge or you).
    		•  Inmarsat BGAN
  • First aquire a new GPS, you do not need to do anything other than leave the terminal in an area with a clear view of the sky in all directions down to the horizon for at least 20 minutes, please see this page for more details.
  • Find a location with a clear view to the Inmarsat Satellite, from the UK this is South East at an elevation of ~ 15° to 20° off the horizon.
  • Register onto the satellite as you would normally do to use the BGAN. Once registered with an appropriate signal dial 591# from the handset and listen to the automated message for your balance (please note this is a free call).

  • Alternatively you can call +870772000591 from a landline to check your balance (please note that calls to satellite phone numbers can be more expensive than usual and it worth checking with your phone provider what they will charge).
    		•
    If you would like to request a manual check of your balance please click “Check your balance”

    Satphone UK (satphone.co.uk) are specialist satellite phone suppliers of Iridium phone, Thuraya phone, Inmarsat phone and Inmarsat bgan satellite phone high speed data terminals.

    Satphone.co.uk also offer prepaid and postpaid satellite phone airtime and SIM cards for Iridium 9505A, Iridium 9555, Iridium 9575, Thuraya XT, Thuraya Hughes 7101, Thuraya so-2510, Thuraya sg-2520 with GSM and GPS option, and Inmarsat, Thrane and Thrane Explorer 500, Explorer 300, Explorer 700 and Fleet 77, Fleet 55, Fleet 33, Fleet Broadband FB 250, Fleet Broadband FB 500 and Thuraya DSL. Callmonitor Limited, 207 Regent Street, London, W1B 4ND, England, UK. Satphone.co.uk offer rental and hire of Iridium, Inmarsat and Thuraya satellite phones on the Satphone UK web site.

    Please note that satellite telephones require a direct line of sight from the antenna to the satellite. Therefore, phones do not work inside buildings or vehicles unless used with an external antenna. Service in outdoor locations with trees, hills, mountains, buildings or other similar structures or geographical features may impair or prevent the use of satellite communication equipment.

    Please note that text messaging service on satellite phones may not be possible to terrestrial mobile phones.